Assembla Reviews

Effective Collaboration: Assembla offers a platform beneficial for collaboration among globally dispersed teams, providing real-time metrics for developers.

Quick Setup: The software allows for quick setup of Sprints, task assignment to team members, and centralization of all documents in one system.

Advanced Kanban Features: Assembla provides advanced features of the Kanban board with a clear and well-designed interface, keeping track of dates and hours of every change, and allowing for building relationships between tickets.

Reliable and User-Friendly: Assembla is reliable with no downtime and offers a user-friendly interface with quick speed, fair pricing, and outstanding support.

Customizable Ticketing Feature: Assembla's ticketing feature is key for managing software projects, offering a great list view with custom fields for each project, allowing for sorting and filtering tickets based on stakeholders' important criteria.

Integration with Third-Party Software: Assembla integrates with various third-party software such as GitHub, Visual Studio Team Services, and BitBucket.

Non-standard Wiki Syntax: Assembla's wiki syntax for tickets is non-standard and difficult to use, lacking support for Markdown which is commonly used in other tools.

Slow and Outdated Software: Some users have reported that the software feels slow and outdated, reminiscent of an old management tool.

Poor Customer Service: There have been complaints about the lack of prompt response from customer service, causing delays and inefficiency in resolving issues.

High Pricing: Despite its features and benefits, some users find Assembla's pricing to be steep, especially for smaller teams or startups.

Inconsistency in Design Language and Quality: The user interface and user experience can vary greatly between different features, giving the impression that they were developed by different teams or at different times.